Job Information

AdventHealth Lab Referral Coordinator in Shawnee, Kansas


Lab Referral Coordinator AdventHealth Shawnee Mission

Location Address: 9100 W. 74 th Street, Mission, KS 66204

Top Reasons To Work At AdventHealth Shawnee Mission

  • Received Magnet® recognition from the American Nurses Credentialing Center in January 2019

  • Providing faith-based, whole person care to Kansas City since 1962

  • Excellent health benefits, an onsite child care center and fitness facility

  • Tuition reimbursement to support continuing education

  • Employee Referral Program

  • Largest health care provider in Johnson County with three campuses

Work Hours/Shift :

Part Time, Days

20 Hours per week

You Will Be Responsible For:

  • Willingly assists staff, pathologists, & leadership on projects as requested.

  • Shows enthusiasm in the workplace; actively involved in promoting morale & encouraging others.

  • Seeks opportunities to work cooperatively with other members of the hospital & system.

  • Shares professional knowledge with co-workers; assists with training & orientation of new employees/students & serves as a resource to current staff, students, & physicians.

  • Willingly assists other associates during times of high volume workload.

  • Communicates with physicians, physician’s office staff, patients, and other customers in a professional manner, responding to questions or inquiries with appropriate follow-up & resolution.

  • Recognizes limitations & asks for assistance/instruction when necessary.

  • Limits personal phone calls & business so as not to compromise productivity.

  • Takes responsibility for own actions; openly admits mistakes & seeks ways to correct the problem.

  • Attendance pattern reflects commitment to job requirements & patient care needs.

  • Adjusts to changing customer needs by adapting work habits, schedules, or matters of personal convenience to improve service.

  • Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.

  • Demonstrates & models positive behaviors which are supportive of change.

  • Utilizes critical thinking to recognize & resolve problems, documents corrective actions, and communicates to team.

  • Relays messages, correspondence & information promptly; initiates communication with & anticipates needs of all referred testing

  • Works independently

  • Uses time efficiently when regular workload is done.

  • Organizes and prioritizes workflow to meet established turnaround times.

  • Provides customers with information that is clear, correct, non-deceptive, straightforward and fully informative.

  • Transmits patient reports & test results to physician offices via fax & phone.

  • Ensures that patient records are complete & accurate, monitors required documentation as specified in the laboratory compliance plan.

  • Monitors faxing function & troubleshoots remote printers; corrects malfunctions or arranges for service as needed.

  • Maintains appropriate inventory of supplies to service clients & monitors their distribution.

  • Uses LIS efficiently to register patients, retrieve test results & obtain information, in keeping with established protocols.

  • Uses word processing software to prepare & maintain laboratory policies, protocols, procedures, & other documents related to Specimen Processing and handling of all referred testing.

  • Assists in the development of section policies & procedures.

  • Recognizes that the attainment of knowledge is every employee’s responsibility & accepts accountability for staying current on all written or electronic communication.

  • Enhances technical & professional knowledge by participation in mandatory & continuing education opportunities.

  • Cross-trained between laboratory areas.

  • Maintains clean, well-stocked, & organized work area.

  • Understands & utilizes department resources, including department manuals, administrative policy manuals, safety manuals, MSDS & reference material.

  • Conserves time for lab leadership by anticipating needs & researching questions & issues.

  • Maintains an organized filing system for manual & electronic records.

  • Recognizes and supports cost-effective ideas and initiatives.

  • Follows established safety & biohazard protocols


What You Will Need:

  • Associate’s Degree or graduate of technical school

  • 1-2 Years of Related experience

  • Secretarial/Office Practice Skills

  • Computer/Word Processing Skills

Job Summary:

Facilitates all communication processes regarding specimen collection, handling, processing for all referred testing within the Clinical Laboratory, Anatomic Pathology and Cytology. The Referral Specialist serves as a primary resource for all inquiries from internal and external customers. Requires continuous communication via computer, phone, fax and mail to maintain effective working relationships with other hospital departs, system facilities and external customers. Prioritizes and performs numerous duties of a highly complex nature, requiring extensive customer service, computer/word processing/spreadsheet skills and multiple clerical tasks requiring meticulous attention to detail.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Laboratory

Organization: AdventHealth Shawnee Mission

Schedule: Part-time

Shift: 1 - Day

Travel: AdventHealth Shawnee Mission

Req ID: 21040251

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.