Job Information

AdventHealth Imaging Registration Rep Brandon FT in Tampa, Florida


Imaging Registration Rep

Location Address: Brandon, FL

Top Reasons to Work at AdventHealth Imaging Brandon:

  • State of the art facility and technology

  • Online patient scheduling

  • Open Days, Evening & Weekends

  • Same day appointments and walk-ins welcome

Work Hours/Shift:

FT Days

You Will Be Responsible For:

  • Professionally interviews patients following established standards and procedures (i.e. Red Flag guidelines); obtains complete and updated patient information at time of service. Accounts are correctly completed

  • Completes scheduling / pre-registration / registration / admission process and follow up within established timeframes – meets or exceeds wait time goals

  • Assists with non-clinical operations of the Imaging Center, under the direction of the Center Manager

  • Ability to work independently and alone with minimal supervision

  • Schedules patients as necessary; operates the scheduling system correctly and follows established guidelines for scheduling patients


What You Will Need:

  • High school diploma or equivalent

  • Ability to read and communicate effectively in English

  • Strong written and verbal communication skills

  • 27 wpm avg net typing speed; proficient with Microsoft Office applications and computers

  • Multitask proficiently, using multiple computer systems, applications and technology

  • Excellent customer service and satisfaction skills, ensures quality service is delivered to external and internal customers

  • Explains charges and payment options and programs; collects monies due at time of service

  • Consistently meet or exceed established collection goals; must be able to confidently and professionally address the financial responsibility patients may have

  • Interpret and explain insurance benefits

  • Detail oriented, demonstrate problem solving skills, flexibility and adapts well to change

Job Summary:

The registration representative will professionally interview and register; verify demographics, interpret and explain insurance benefits with confidence. Scan financial and medical documents into accounts. Obtain appropriate legal consent signatures. Professionally handle stressful situations while maintaining quality of work and excellent customer service. Ensure accounts are properly authorized by insurance carriers. Estimate charges and collect monies due; perform accurate cashiering functions including cash out procedures. Overcome patient objections regarding collections; educate patients regarding insurance benefits and financial responsibility. Adheres to established policies and procedures. Effectively work in a group/team setting and contributes to overall goals. The shifts may include working evenings/weekends/holidays.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Administrative

Organization: AdventHealth West FL Imaging

Schedule: Full-time

Shift: 1 - Day

Travel: AH West Florida Imaging

Req ID: 21034917

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.