Job Information

AdventHealth Attendant Nutritional Service Winter Park PT Days in Winter Park, Florida

Description

YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!

Attendant-Nutritional Services - AdventHealth - Winter Park

Location Address: 200 N. Lakemont Ave Winter Park, FL 32792

Top Reasons to work at AdventHealth -

  • Winter Park Memorial Hospital has continuously served the residents of Winter Park and its surrounding communities for more than 50 years

  • Chartered in 1951, the hospital has grown from the visionary efforts of a handful of Winter Park residents and community leaders, to a 307-bed acute care facility that is a model of community health and wellness

  • Over the years the hospital has continually expanded to meet the needs of the community, adding an upscale obstetrics and Level II Neonatal Intensive Care Unit at The Dr. P. Phillips Baby Place, cancer care at the AdventHealth Cancer Institute, Winter Park, and state-of-the-art surgery, recovery and rehabilitation at the AdventHealth Orthopaedic Institute

Work Hours/Shift: Part Time Days

  • Shifts are 12-hours 6:45am – 7:00pm (Flexible), Wednesdays are half days

  • Weekends Saturday & Sunday required

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

  • Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complementary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient’s account.

  • Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Is flexible and adjusts to changes in the work environment, job duties, and policies & procedures. Maintains a positive attitude and willingly learns new skills and techniques. Demonstrates knowledge and competency with CBORD system (electronic diet office system), age specific considerations, patient diets, and allergies.

  • Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed.

  • Builds and maintains positive relationships between Nursing and the Nutritional Services Department. Maintains a positive, friendly, and courteous demeanor. Refers to standard operating procedure to escalate appropriate concerns to a supervisor, manager, or Registered Dietitian. Communicates effectively. Speaks clearly and professionally. Uses correct grammar.

Qualifications

What You Will Need:

Required:

  • Ability to read, write, speak, and comprehend English

  • Ability to communicate with customers, in person and over the phone, professionally and efficiently

  • Ability to handle customer interactions in a prompt, courteous, and helpful manner

  • Ability to work in a fast-paced environment

  • Ability to use common software applications and hardware (e.g., iPad, ToughBook)

  • Two years of customer service experience

Preferred:

  • Knowledge of therapeutic diets

  • Ability to effectively multi-task

  • Bilingual English/Spanish

  • Associate degree in management, liberal arts, food and nutrition or business

Job Summary:

The Attendant – Nutritional Services, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with AdventHealth, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Nutritional Services

Organization: AdventHealth Winter Park

Schedule: Part-time

Shift: 1 - Day

Travel: AdventHealth Winter Park

Req ID: 21037701

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.