Job Information

AdventHealth Medical Front Office Assistant: AdventHealth Medical Group: Zephyrhills in Zephyrhills, Florida

Description

Medical Front Office Assistant AdventHealth Zephyrhills

Location Address: Zephyrhills, Florida 33541

Top Reasons to Work at AdventHealth Zephyrhills

  • First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)

  • Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)

  • GWTG Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement, 2020 (American Heart Association)

  • One of America's Best Hospitals for Heart Care, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)

  • One of America's Best Hospitals for Stroke Centers, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)

  • One of America's Best Hospitals for Orthopedics, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)

  • One of America's Best Hospitals for Patient Safety, 2017, 2018, 2019, 2020 (Women’s Choice Award)

  • Leapfrog Hospital Safety Grade A, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020 (Leapfrog)

  • Leapfrog Top General Hospital, Fall 2018, Fall 2019, Fall 2020 (Leapfrog)

  • US News & World Reports High Performing Hospital CHF & COPD (2019-2020)

  • America's 250 Best Hospital's Award (2021) (Healthgrades)

  • Life style activities and community growth

Work Hours/Shift:

Full Time - Day

You Will Be Responsible For:

  • Provides back up to all front office positions; check in, check out, and medical records

  • Provides data and assistance to Practice Manager / Office Coordinator as required

  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

  • Maintains correspondence, including: progress notes and new patient packets

Qualifications

What You Will Need:

  • Proficient with computer programs with word processing: PowerPoint, Excel, Word

  • Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors

  • Strong emphasis on organizational skills and strong attention to detail and ability to multitask.

  • Ability to deal with data that is of a sensitive and confidential nature (HIPAA).

  • Ability to work independently and in a team environment.

  • Displays professional interactions with all levels of internal and external customers.

  • Excellent verbal and written communication skills.

  • High School Graduate or equivalent

Job Summary:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Care

Organization: AdventHealth Zephyrhills and Dade City

Schedule: Full-time

Shift: 1 - Day

Travel: AdventHealth Zephyrhills

Req ID: 21025607

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.